Terms and Conditions of Use

Welcome to questalora.sbs. Please review our rules for using this service to ensure safety and clarity for all users in Malaysia.

January 24, 2026

Acceptance of Terms

By using our site or services, you confirm acceptance of these terms and agree to abide by all conditions outlined below. Continued use means you agree with future changes as posted here.

Definitions

Key terms are defined for clarity throughout these conditions.

  • “Service” refers to the conversation trainer platform, dialogue modules, and related content.
  • “User” means anyone signing up, browsing, or interacting with the service or website.
  • “Content” includes scenario texts, phrase lists, etiquette resources, and digital tools provided.
  • “We,” “our,” or “Questalora” refer to the site operator and provider team.

Fair Use of Service

Use the platform and all resources only for personal, non-commercial improvement of your conversational skills.

Eligibility

Users must be aged 13 or older and able to understand basic terms before using the service.

Parental consent is needed for users under 18.

User Responsibilities

Respectful conduct is required. Use resources honestly and protect your access details.

  • Avoid sharing account details or content without permission.
  • Only use practice tools for your own progress.
  • Contact support for any unauthorized activity or suspected misuse.
  • Comply with Malaysian laws at all times.

Prohibited Uses

Certain activities are strictly not allowed for safety and legal compliance.

  • Using automated bots or unauthorized software to access or download content.
  • Distributing, modifying, or reselling resources from the site.
  • Posting offensive, harmful, or discriminatory material through the service.
  • Attempting to breach, disable, or undermine site security systems.
  • Misrepresenting your identity or connection with Questalora.

Intellectual Property

All content, logos, and dialogue resources remain the exclusive property of Questalora and its licensors. Use does not grant rights to copy, adapt, or use outside approved purposes.

User Contributions

Personal responses or uploads are your responsibility and you must have permission to share them.

Our Rights to User Content:

By using practice tools, you grant us rights to use, moderate, or remove your contributed content to help support the community.

Privacy and Data

Our privacy policy explains how your data is handled according to Malaysian law. By using the service, you agree to those practices. Privacy Policy

Important Legal Disclaimer

Our tools provide conversation guidance and etiquette resources but are not substitutes for professional training or advice.

Service Limitations:

Scenarios are for practice only. We do not promise that your results will be the same as others. Results may vary.

Limitation of Liability

Questalora is not liable for indirect or incidental damages from using this service. Use is at your own risk within what is allowed by Malaysian law.

Indemnity

You agree to hold Questalora harmless against any misuse of content or breach of terms on your part.

Resolution of Disputes

If a dispute arises, efforts will be made to resolve informally before seeking legal action.

Arbitration

Most disputes can be resolved with direct communication. If not, arbitration under Malaysian law may apply before court procedures.

If arbitration cannot resolve the issue, courts in Malaysia will have jurisdiction.

Online Dispute Resolution

Users may refer to online systems for managing consumer complaints and seeking mediation.

Contact Support Team: Contact Support Team

Governing Law in Malaysia

Malaysian law governs all service use, rights, and obligations.

Termination

We reserve the right to suspend or terminate access for breach of these terms or misuse of our resources.

Changes

Terms can be revised at any time. Notifications will be posted clearly on this page.

Severability

If any rule is unenforceable, the others remain valid and effective.

Full Agreement

These terms represent the entire agreement between you and Questalora regarding service use.

Contact For Questions

Reach out with any questions about these terms or your rights as a user.

Email Address: content@questalora.sbs

Phone Number: +6012-651 1922

Our Address: The Starling Mall, Lingkaran SV, Damansara Utama, Selangor 47400 Malaysia

Effective Date of Terms: January 24, 2026

Version: 2.0